Shipping is free if the value of your order is $50 or more, and costs $3.75 for all orders under that. Once you complete your order, the supplier will prepare it to be sent. This generally happens within 24 hours, but in some cases it can take longer. Once the supplier sends the order Dog Lovers Always tracks it and takes care of it. You can expect your parcel within 3-4 weeks for standard shipping.
You have the option of order Express Shipping, for the cost of $10.95 regardless of the value of your order. Your parcel would then arrive in 10-14 days.
In the event that your order does not arrive in time, please let us know. If your order doesn't show up within 3 days after the expected arrival date, we will refund you the shipping costs. If the order doesn't arrive within 7 days after the expected arrival date, we will refund the entire order, or send you another one of the same product, whichever you chose.
Regardless, in the event of a late or failed order, please contact us right away. Our contact information is:Dog Lovers Always
3 Mayflower Drive
Newfoundland and Labrador
TEL: (709) 699-7405